Reviews about Furniture Factory Outlet
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July 21, 2019, by Kristi Gatlin
BUYER BEWARE!!!! A little over 6 months ago, we purchased a mattress set from FFO with a 10 year warranty. The mattress has begun to sag and not hold up well. When called to come out and look at them, they said they wouldn't honor the warranty because the mattress has a couple of stains of it. We have small children in the house!!!! Said someone should have explained the warranty to us when we purchased the mattress but they DID NOT!!!! Very disappointed in the customer service. Wont' be buying anything else there...